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Services

Services and support for your machine

Service and maintenance

At Tadano, we understand that our customers equipment is critical to their business’s success, which is why we ensure all our mobile crane repairs and services are of the highest standard. Our factory trained staff only use O.E.M crane parts, sourced directly from our Tadano plants across the globe. This ensures that every piece of equipment and machinery leaving our workshops is in excellent working condition.

Our service technicians are here to help regularly maintain your newly purchased mobile crane as well as your current fleet of machines, ensuring minimum downtime and maximum efficiency for your lifting equipment.

We can offer a complete overhaul of your older machines, should you need it. Whether it’s a 10-year major inspection or a component overhaul, we have you covered. Customers have the option of having one of our service technicians visit their work site, or they can drop off their machine at one of our fully equipped workshops across Australia.

Our commitment at Tadano is to provide you with all the information and support you require in order to ensure you get the maximum return on your investment.

Product Support

Our service technicians have extensive factory training which means we have the knowledge and systems in place to not only provide an unparalleled customer experience, but also to ensure maximisation of your machine, leading to greater productivity for your business.

The Tadano product support team is dedicated to:

  • Quality Assurance and improving our response time
  • Training and familiarisation for your staff
  • Ensuring your machines are up to date as per factory and regulation requirements
  • Centralized hub for product support requirements with 24/7 coverage

We have four facilities across Australia and work side by side with our service agent network across the entire Oceania region, including New Zealand, making Tadano the most reliable and biggest service and support network in the region.

For more information about our range of service packages and product support options, call us today on 1300 823 266. Tadano, lifting your dreams.

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