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Product Support

Tadano Spare Parts and Services

Our spare parts and service department is expertly geared towards maintaining, servicing and overhauling the full range of new and used Tadano mobile cranes. In Australia, our authorised Tadano Parts and Customer Support agents stock a full range of crane parts and are fully equipped to deliver an efficient crane service every time.

We have Tadano branches across Australia – including Sydney, Perth, Melbourne. The Tadano Head Office is conveniently located in Queensland, and our friendly staff are on hand to answer all of your product support queries anytime.

In addition to our strategic company network, we have established service agents in key and remote locations to ensure all of our customers receive excellent customer service, no matter where they are located. Our service agents include:

For prompt, efficient and accurate assistance on queries relating to Tadano spare parts and servicing, call our Head Office on 1300 TADANO (1300 823 266).

Efficient customer service

At Tadano, we believe in following three core values and principles in every aspect of our business: safety, efficiency and quality. Our service technicians have extensive factory training which means we have the knowledge and systems in place to not only provide an unparalleled customer experience, but to also ensure maximisation of your machine, leading to greater productivity for your business.

Regular maintenance and fully stocked spare parts

Our service department will regularly maintain your newly purchased mobile crane, ensuring less downtime and maximum efficiency from the machine. We keep a large range of necessary spare parts in stock at all times. With global parts distribution centres in Singapore, Germany and Japan, coupled with our freight partners, we can assure quick turnaround times for parts supplies.

Overhauling and refurbishing

When it comes to used Tadano mobile cranes, our service department can offer a complete overhaul of your machine, should you need it. Be it a 10 Year major inspection or a component overhaul, onsite or in one of our many fully equipped workshops, we have the systems in place. We are also able to deliver your newly refurbished crane to your company or work site, ensuring you don’t have to worry about transportation costs or the logistics of getting it there.

Call us today and speak to one of our friendly staff about your service or parts needs now – contact us on 1300 TADANO (1300 823 266) Australia wide today.

Service
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At Tadano, we understand that our customers equipment is critical to their business’s success, which is why we ensure all our mobile crane repairs and services are of the highest standard. Our factory trained staff only use O.E.M crane parts, sourced directly from our Tadano plants across the globe. This ensures that every piece of equipment and machinery leaving our workshops is in excellent working condition.

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Parts
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Our dedicated and knowledgeable parts team are proud to offer you – high quality, OEM parts direct from our global parts distribution centres in Singapore, Germany and Japan. Along with the support of our trusted freight partners, we can assure a quick turnaround time for your parts supplies.

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Training
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Our technical training workshops follow the motto help for self-help. Each participant of a training course becomes qualified to perform maintenance on our mobile cranes autonomously on site and to detect and repair minor defects on his/her own.

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